Port Village Medical Centre
Mossman Medical Centre

Welcome to Port Village and Mossman Medical Centres

We have been established for many years for many years and are committed to providing qualitiy medical care to our community and visitors to our beautiful part of the world.

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Welcome to Port Village & Mossman Medical Centres.

 

CORONAVIRUS HEALTH ALERT

If you have symptoms such as a cough, fever or shortness of breath or have been in contact with a known suspect case of Coronavirus, please call the Coronavirus Hotline on 1800 020 080.

If you have any type of cold, flu or respiratory infection please call Port Village Medical Centre on (07) 4099 5043 or Mossman Medical Centre on (07) 4098 1248 for further instructions, prior to attending our Medical Centres.

 

Information for Port Village and Mossman Medical Centres with respect to the Coronavirus (COVID-19) updated 12/10/2020

As public health restrictions are gradually relaxed in relation to the COVID-19 pandemic, our plan is to remain both sensible and vigilant, endeavouring to protect our staff, patients and visitors to our practice from the risk of COVID-19 as far as practicable.

The following additional precautions have been introduced.

Staff, patients and visitors to our practice are to maintain a distance of 1.5 metres where practicable.  The maximum capacity of the Port Village Medical Centre wait room is 9 people.  The maximum capacity of the Mossman Medical Centre wait room is 6 people.  We have also placed some chairs outside of the premises to assist with social distancing and these are cleaned regularly.

We are conducting screening questions for all patients on arrival at the surgery.

All patients who are deemed at risk of Coronavirus as per current guidelines are either offered a telephone consultation or redirected to the Drive-Through Covid-19 Testing Centre at Mossman for testing and assessment.

In addition, all patients with any cough cold or flu symptoms are seen in a separate temporary premise adjacent to our Mossman Medical Centre.

We have introduced very rigorous hygiene measures to all areas of the medical centres.

All magazines and toys have been removed from the waiting rooms and all surfaces and door handles are cleaned and disinfected after every patient. High grade hand sanitizer is placed at the entry door and all patients are asked to use it on entering and leaving the premises.

We continue to offer telephone consultations to high risk patients as well as face to face consultations.

To assist the local public health unit to contact trace in the event a person has attended either medical centre while they were infectious with COVID-19, any person entering the medical centres who does not have an appointment is asked to complete the Contact Tracing Register.

We will update this information on a regular basis and thank you for your understanding.

Our doctors and staff in Port Douglas and Mossman strive to provide excellent medical services to local residents and the many visitors to come to this beautiful part of the world.We are proud to provide you with a wide variety of services at two locations in Port Douglas & Mossman. Read more…

Our Medical Centres:

Emergencies:

In case of a life threatening emergency please call 000

We offer a 24 hour on call emergency service.

The on call Doctor can be contacted by phoning  (07) 4099 5043
Special call out rates apply.

Read more about emergency treatment options.

Appointments:

Please phone Port Village Medical Centre on (07) 4099 5043 or Mossman Medical Centre on (07) 4098 1248 for an appointment.

If you need more time with the doctor, please tell the receptionist when you make your appointment.

Urgent medical problems will be seen promptly.

Read more about doctors appointments.

House Calls:

We are available to visit you at home if you are too unwell to come to the surgery.

Please phone Port Village Medical Centre on (07) 4099 5043 or Mossman Medical Centre on (07) 4098 1248 to arrange a visit.