Contact — Port Village & Mossman Medical Centres
Port Village & Mossman Medical Centres

Contact us

Find us at our Port Douglas or Mossman locations. For urgent matters, please call us directly — our email is not monitored frequently and cannot be used for appointments or results.

Emergency & after-hours care
Our clinics are closed on weekends — here's how to get help outside surgery hours
Life-threatening emergency
Call 000
Chest pain, loss of consciousness, severe bleeding
After-hours doctor on call
Listen to the recorded message for the on-call doctor's number
24-hour health advice
13 43 25 81 — Queensland Health free telephone triage
Port Village Medical Centre
Port Douglas QLD 4877
Shop 17, 11 Macrossan Street, Port Douglas QLD 4877
Mon – Fri
8:00 am – 5:00 pm
Sat – Sun
Closed

Located in the Port Village Shopping Centre (Coles complex) on Macrossan Street — the main street of Port Douglas. Street and undercover parking available nearby.

Mossman Medical Centre
Mossman QLD 4873
Shop 9, 63 Front Street, Mossman QLD 4873
Mon – Fri
9:00 am – 5:00 pm
Sat – Sun
Closed

Located at the traffic lights in the Town and Country complex on Front Street, opposite Woolworths. A short scenic drive north of Port Douglas, gateway to Mossman Gorge.

Telephone

If you need to speak to your doctor urgently, please call during normal surgery hours. If the doctor is unavailable, your call will be returned as soon as practicable.

Due to the workload of our doctors, return calls may take up to 24 hours. Emergency calls are transferred immediately.

Port Douglas: (07) 4099 5043
Mossman: (07) 4098 1248

Email

Port Douglas: reception@portdoctors.com.au
Mossman: mossrec@portdoctors.com.au

Email is not monitored regularly and cannot be used for appointments, results, referrals or patient information. All emails are unencrypted. Please call reception for these matters.

Your feedback

We continually strive to improve our services. If you have a suggestion or complaint, please ask reception for a feedback form — all feedback is passed to our Practice Manager and dealt with in confidence.

We endeavour to offer a personal appointment to discuss any issues raised. You can also use the enquiry form below.

Mossman Multi-Purpose Health Centre

Provides 24-hour doctor and nurse cover for the Mossman and Port Douglas region. For urgent care outside of our surgery hours, the hospital can be contacted directly.

Phone: (07) 4084 1200

In a life-threatening emergency — chest pain, loss of consciousness, severe bleeding — always call 000 first.
Get in touch

For general enquiries and feedback, please contact us by phone or email. Our reception team will be happy to help.

Please note that email is not monitored regularly and cannot be used for appointments, results, referrals or urgent matters. All emails are unencrypted. Please call reception for anything time-sensitive.