Contact us
Find us at our Port Douglas or Mossman locations. For urgent matters, please call us directly — our email is not monitored frequently and cannot be used for appointments or results.
Life-threatening emergency: Call 000 — chest pain, loss of consciousness, severe bleeding.
After-hours doctor on call: (07) 4099 5043 — listen to the recorded message for the on-call doctor's number.
24-hour health advice: 13 HEALTH (13 43 25 81) — Queensland Health free telephone triage.
Port Village Medical Centre
Port Douglas QLD 4877
Shop 17, 11 Macrossan Street, Port Douglas QLD 4877
Phone: (07) 4099 5043
Email: reception@portdoctors.com.au
Hours: Mon – Fri, 8:00 am – 5:00 pm. Closed Sat & Sun.
Located in the Port Village Shopping Centre (Coles complex) on Macrossan Street — the main street of Port Douglas. Street and undercover parking available nearby.
Mossman Medical Centre
Mossman QLD 4873
Shop 9, 63 Front Street, Mossman QLD 4873
Phone: (07) 4098 1248
Email: mossrec@portdoctors.com.au
Hours: Mon – Fri, 9:00 am – 5:00 pm. Closed Sat & Sun.
Located at the traffic lights in the Town and Country complex on Front Street, opposite Woolworths. A short scenic drive north of Port Douglas, gateway to Mossman Gorge.
Telephone
If you need to speak to your doctor urgently, please call during normal surgery hours. If the doctor is unavailable, your call will be returned as soon as practicable. Due to the workload of our doctors, return calls may take up to 24 hours — emergency calls are transferred immediately.
Port Douglas: (07) 4099 5043
Mossman: (07) 4098 1248
Port Douglas: reception@portdoctors.com.au
Mossman: mossrec@portdoctors.com.au
Email is not monitored regularly and cannot be used for appointments, results, referrals or patient information. All emails are unencrypted. Please call reception for these matters.
Your feedback
We continually strive to improve our services. If you have a suggestion or complaint, please ask reception for a feedback form — all feedback is passed to our Practice Manager and dealt with in confidence. We endeavour to offer a personal appointment to discuss any issues raised.
Mossman Multi-Purpose Health Centre
Provides 24-hour doctor and nurse cover for the Mossman and Port Douglas region. For urgent care outside of our surgery hours, the hospital can be contacted directly on (07) 4084 1200.
In a life-threatening emergency — chest pain, loss of consciousness, severe bleeding — always call 000 first.
Ready to book an appointment?
Book online via HotDoc 24/7, or call either location directly during business hours.